Returns and Exchanges

Returns Policy

‘Queencloth’ wants to ensure that you are absolutely satisfied when you shop with us. Each order is uniquely inspected and packaged by hand to ensure accuracy and to maintain the highest standards of quality.

All in-stock orders will be shipped within 24 hours after payment is verified.

Please look at the size in the picture or description before making a purchase.

Returns are accepted within 10 days of receipt of your products.

Refund process takes 16 - 30 days.

All items need to be return back to our facility, before any exchange.

Return only exchange if bad quality we can't refunds money because product made to order.

If you are returning a product due to a defect, we will be happy to ship your replacement free of charge. We will process your exchange after receiving your returned shipment.

Returns Process:

All returns must be submitted using the procedure below to be accepted:

Please contact us to get RMA number first so that your return can be tracked.

Our Business Hours is Monday through Friday, 10am to 5pm. Email for support at sales@queencloth.com